We take great pride in the workmanship we deliver. Take a look through some of the latest reviews we have received from our happy customers.
My call was answered quickly and efficiently, I was promised a return call to let me know if and when someone could come out to a broken down boiler on a freezing cold day. I was told someone would come out after 3pm. Alex came and very efficiently got my boiler working (a problem with the pump) and took time to show me have to correct the pressure. Alex was pleasant, efficient and helpful. I will certainly call him again for future work.
Sue Oates 04/03/2022
Alex has been outstanding at solving our boiler problem – it was not an easy one to fix however Alex went above and beyond to get to the root of the problem and for that alone my husband and I are extremely grateful – Heather has customer skills and knowledge but above all Heather listens to what the symptoms were.
During this difficult time of husband coming out of hospital coupled with no heating/ hot water, and horrendous traffic delays due to flooding we are very very happy – Your expertise and customer service is excellent Alex, Heather and team.
Thank you from Ann & Tony in a lovely warm house in Spondon
Ann Hardwick 15/11/2019
From our first contact through to completion the experience was as stress free as possible. We now have a new boiler, radiators and gas fire, all working efficiently and quietly. Alex and his team left the house probably cleaner than when they arrived. It was a pleasure dealing with Alex and mention must be made too of friendly, efficient Heather, who mans the office. A superb job done by a great team.
Mr. Arthur Olson 30/04/2019
Because the service is excellent.And the company provide an excellent service
Jo R – 25/09/2018
Turned up on time. No fuss. Excellent service
Geoff W – 13/09/2018
Back boiler removed, combination boiler fitted within two days all mess cleared as work progressed great team on site. What more can you ask for, thanks!
Jay F – 31/08/2018
Very helpful, kept me informed of works and fixed quickly and efficiently.
Laura – 30/07/2018
Excellent service thanks
Peter C – 11/07/2018
The operations Manager Heather is top class and manages the operations of this company very well in addition to being so friendly and making customers feel happy . She is the jewel in the crown of this plumbing and heating company .
Mr. Z Somani – 27/06/2018
Bailed us out once again. 2 boilers and a shower to date. Great job guys thanks very much. You are going to regret this but you will be on speed dial now for anything else we need 🙂
Barbara C – 22/06/2018
I was contented with the service delivered.
Anne – 26/05/2018
Yes would definitely recommend your services.
Rosie K – 25/05/2018
A&B answer the phone or get back in touch reliable get the job done my go to number thanks very much👍
Jay F – 16/05/2018
Friendly, efficient reliable
Mr Martin Brooksby – 18/04/2018
Speedy response and perfect result
Mr. Alan Jenkins – 28/03/2018
Just so professional and efficient
Chris J – 22/03/2018
Alex installed our new boiler 3 years ago and has came back to service it and sort the radiators out. Great service yet again.
Scott J – 27/02/2018
Very reliable and efficient
Johnson – 9/08/2017
We had prompt attention from Alex and an excellent job from Taurian who did the work and was very pleasant and friendly. He is a credit to you. Thank you.
Howard W – 21/12/2017
Quick , efficient and got the job done.
Mr. Bottomley – 18/12/2017
Very pleased to have found you after my boiler firm closed down. Such good cheerful service – and thank you Heather for the receipt for the recent visit. Happy Christmas to you all.
Louise Wallace – 13/12/2017
Turned up on time and solved the problem straight away. He was also very polite.
Elaine B – 24/10/2017
Very pleasant and efficient telephone contact when arranging visit. Confirmation of appointment. More than prompt arrival to service fire and boiler. A pleasant visit. We would have no hesitation in recommending Alex Rawlins to anyone. We feel our gas appliances are in good hands.
Mr. Arthur O – 16/10/2017
Alex was polite and very methodical in his approach to our problem. He was happy to explain what he was doing, and we had our heating back up and running within 3 hours of him arriving. A&B Plumbing will be our first port of call for any further plumbing/heating requirements.
John W – 25/09/2018
Very friendly people. Arrived on time everyday, worked very hard, consulted with us to ensure that the work was progressing how we wanted and answered all our questions. Very pleased with finished job.
Jill – 22/08/2018
Very good service
Angela P – 30/07/2018
Rick S – 19/07/2018
Alex and all his team work to a very high standard they are very efficient and well mannered respectful workers. They always tidied up at the end of the day and kept us informed of progress would not hesitate to recommend them.
Angela F – 20/07/2018
Good advice, excellent work and satisfactory outcome. What more could you ask for?
R Staniland – 27/06/2018
Arrived on time, friendly, took his shoes off.
Nicola C – 25/06/2018
Friendly efficient and reasonably priced.
Keith B – 24/05/2018
Have already recommended the firm to two friends.
Chris J – 17/05/2018
Prompt and efficient service, very polite and helpful.
Mr. W Coupland – 04/05/2018
A&B Plumbing are so friendly and easy to deal with. They send confirmation emails with your appointment, arrive on time and then send you a gas safety certificate straight away. Faultless service 🙂
Victoria G – 27/03/2018
Helpful polite office manager and staff, prompt reliable service from engineers that do turn up when they are supposed to.
Miss Willis – 07/03/2018
Because you have always provided excellent service and value for money.
Everyone is friendly and helpful.
Mrs. S Denison – 02/03/2018
Very professional engineer and friendly.
Steve O – 20/12/2017
Only slight niggle was a delay in estimated arrival time, however as this was a short notice that is forgivable.
Other than that I can’t fault the service and would recommend wholeheartedly.
Matt B – 19/12/2017
Doesn’t need to wait for long to get the work done.
Mr. Gan – 04/12/2017
Friendly, cleaned up after himself.
Elaine B – 31/10/2017
No complaints, quick work, reasonable rates, kept informed of delay.
David H – 24/10/2017
Fitted with a minimum of fuss by very competent and informative workmen who reassured us whenever we asked questions.
Jo R – 22/09/2017
Very good service and cleans up he has serviced boiler twice since he fitted my boiler in kitchen.
Derek I – 08/09/2017
Last week my 30 year old central heating was replaced by
Alex Rawlins T/A A&B Plumbing and Heating.
It’s a well organised small family business and the owner Alex Rawlins visited me for quotation and to find out what additional needs I had for the heating system and about the details of Guarantee.
After taking the details I had his office manager Heather ring me to give me the dates convenient to me and of course the cost . This was then followed by her email.
Heather was very polite, very friendly and very professional.
This gave me high confidence about the company. Like wise the owner was very honest and respectable gentleman and I felt he was the right man for the work .
The dates were ok for me and the cost was reasonable so I immediately agreed and after 2 days I have a top class boiler and new radiators all fitted with hassle free guarantee for 10 years included .
The work undertaken by Alex himself and his worker Mr T . They both were very professional and everything was cleaned up and left in tip top condition .
Few things I had to ask him to ensure it would also be done and he was polite and explained to me properly not to worry and I was honestly so pleased with this fantastic company .
Alex strongly believes in customer care to ensure customers are happy with his work.
He also ensured me that if there was anything I feel worried about or not happy, to ring him on his mobile or ring Heather in case he is busy .
I am so glad that I chose this company with their honesty and friendliness and customer care and they did not cut any short cuts which made me so happy . I have also asked them to service the boiler on a yearly basis plus appointed them to look after all the gas items like cookers, etc as I have had total confidential in this well run company. They also have appropriate certificates for Gas Safe .
I can only wish them best for the future for their top class work .
Mr Z. Somani – 18/09/2017