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This privacy policies denotes the privacy practices carried out by our company and any companies we work with that may have access to your data.

This privacy policy applies to any information gathered through the use of this website, as well as any information you provide to us in further communications that we will need to store for future reference.

We are the sole controllers of any information submitted and collected from use of this site. Other GDPR compliant data processors may have access to your data through the use of our web hosting services; however they are subject to all the rules and regulations set out in the GDPR on both the possession and usage of your data.

We only have access to information voluntarily given to us by you through the use of our website, email and/or our contact forms. We will not sell or forward this information on to anyone without your explicit permission.

The data we collect and securely store from you can include:

  • IP Address
  • Name
  • Address
  • Contact Phone Number
  • Email Address
  • Payment Details


We only collect and store this data for contact purposes, order processing or for security reasons only. We will not hold onto this data for a time period that is unreasonably just for the purposes of our business. Your data is kept on secure servers and is protected at all times from unlawful possession.

If you have consented, we may contact you in the future through the details provided for any promotional or customer service related needs. We may also pass your information on to our partners for them to contact you for marketing and promotional reasons. Consent can be withdrawn at anytime for any reason by contacting us and letting us know of your intention of withdrawing consent.

You have complete Right of Access to any data we hold, or held on you. You may contact us through email or phone at any time (permitting business hours) to discuss:


- What data we have on you

- Why we have this data on file, and what we use it for

- Change or correct any data we have for you

- Express any concern about the use of your data

- Have us remove any data we have on you


We take sufficient precautions to protect any data you submit to us. Your data is only stored if it is needed for future reference, and if it needs to be stored, will be kept on safe and secure servers. If there is ever a breach of data, you will be immediately notified of this breach as well as it being reported to the lawful authorities.

Any sensitive information submitted to us is encrypted and transmitted in a secure way to avoid any unlawful possession or gathering of your data through our forms.  You can verify this by viewing the padlock to the left of the address bar, or by the web address containing “https://” before our domain name.

We protect all your information offline too - only employee’s with need for this information are allowed access to it, otherwise it is securely stored away.


01159 177 423

0800 4880 926

07973 119 666


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All of our services are guarantee protected and carried out by trained industry experts.


We are an established plumbing and central heating service provider, providing expert support, reliable workmanship and great customer service throughout Nottingham and nearby areas.

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Official statement  
Covid-19, also known as the Corona virus

Dear Clients

We are open and our staff remains dedicated in ensuring that you are given the best service we can under current circumstances.

We have however made a few changes to make sure that we protect our clients and staff as well as we can, using the advice and information given by government officials.

As a provider, we already have a system to ensure the highest level of hygiene which we stay committed to

Clients are encouraged not to use cash as payment method. We accept and Bank Transfer We have a system in place which makes it possible to take card payments without the client using a key pad.

PLEASE NOTE if you or anyone in your household are experiencing any of the symptoms of Covid-19 or if you have been in contact with anyone suspected or confirmed of having the virus please call the office for advice on how we can provide the service you require.

We are prepared to make additional changes should it be necessary and following the advice and information given by the government.

If you have any questions or concerns in regards to how we deal with the threat of Covid-19 please don’t hesitate to call us or email

Stay Safe